Synchronization with the website
Synchronization with the website
Synchronization engine for the ERP interface with the company's website. Synchronization of product catalog, orders, inventory and service calls from the website directly to the SAP/calculator software without the need for additional typing and to prevent human errors
In recent years, a website has become a must-have tool for every business. The website, whether for image or sales, became the face of the company in front of the target audience and a significant part of its activity.
Many businesses allow their customers to order products and services directly from the website, so that all the technical work in front of the customer database, the inventory and operations related to accounting are done behind the scenes by the employees of the business/company, so that each order has to be reworked, since there is no synchronization with the corporate ERP software ( Sap, Hashashat, etc.)
In magicnet - there is a synchronization engine that links perfectly between the businesses' website and the ERP software, so that from the moment an order is placed on the website, a number of necessary actions are taken that may upgrade the old process, without the need for additional typing in the SAP. A solution that prevents a lot of human errors in the current activity.
Quantitative synchronization
Product inventory quantities interface between the business software and the website.
Synchronization of orders
Creating an order on the website will be updated in the business software without the need to type!
Personal area for customers
Displaying order and invoice data on the website. the customer's invoice and order data, as updated in the business software.
Product catalog synchronization
Maintaining identical data between the items and prices displayed on the Internet and those updated in the business software. Maintaining synchronization in cases of new products and price changes and existing products.
Customer database synchronization
Customers who make contact via the website, on landing/contact pages or those who have placed an order via the website, will save the data in the database in the business software without the need for additional typing of all the data.
Synchronizing service calls
Enables customers to see on the website the status of processing an order or a repair made in front of the business. Information that is extracted from the ERP software of a business and served to the end customer using a username and password provided when the order is opened.
This solution will save the customer and the business unnecessary phone calls regarding the status of the order or the service provided to the customer and without unnecessary effort improves the service and customer satisfaction
This unique solution, which connects the company's website and the ERP software - enables efficient, convenient and advanced work in the sales and service process in the advanced virtual world.