UPS Repair

UPS Repair

There are quite a few customers who contact the service department of Advice asking, "Is there justification for repairing a UPS, or is it better to buy a new one?" As always, the answer is not straightforward, and to provide a response, we must consider:

The Age of the Device:
An outdated device may have electronic components whose lifespan has significantly shortened, and repairing it does not guarantee it will last longer.

Condition:
During the UPS repair, the mechanical condition and the quality of the connections at the input and output sockets are examined.

Quantity and Size of Batteries:
If they need to be replaced, it is essential to check again whether the backup time required when purchasing the device matches today's requirements, as this represents a significant expense.

Verification of the Device:
It's necessary to reassess the device's specifications and the equipment connected to it to ensure it is suitable for the defined use and the equipment connected today.
Often, it turns out that the device purchased in the past is "too large" for the customer's needs, and replacing it with a smaller device saves costs and reduces electricity consumption by a larger UPS.

Again, repairing a UPS is not always unequivocally justified. After considering all the above questions, it becomes easier to decide whether to repair or replace the device with a newer and more suitable one.

The technicians and salespeople at Advice, who receive requests for UPS repairs, know how to take the above data into account and, after analyzing it, can advise the customer on the best course of action.

Customers inquiring about UPS repairs are encouraged not to hesitate to describe any changes made to the equipment connected to the device and to share any modifications made, both in terms of the equipment and the requirements for backup time, if changed.

It is important to emphasize that a previously used interactive UPS might have backed up equipment that was compatible with a square wave output. If the customer has since replaced their computer with one that has a PFC power supply that is not compatible with a square wave output and requires pure sine wave input, continuing to connect the new computer to a device with square wave output may cause the computer to "crash" during power outages, leading to unnecessary inconveniences.

Service Department: 03-9000940