B2B system

A B2B system that allows the customer or supplier to quickly open an order or request an independent service through a web page assigned to him, with permission, by the company that provides the service.

​The system is designed to save time and manpower allocated to receiving the calls, their characterization and placement and allows the customer to open a service call in a quick, objective and accurate manner.

With the opening of the call/order, it will immediately appear on the call board and allow for quick placement and treatment, in accordance with the treatment process defined in the company.

In pre-defined cases, it will also be possible to activate an email/message alert for officials in the service company.​

The B2B page also allows the company to present to the client, individually, information on the progress of the reading treatment, reading concentration, monthly reports and even accounting information from the ERP system / bank account, such as: card, open accounts and more.

In addition to the B2B page, the service system has an option to open a call by sending a unique email and/or a telephone report. In this way, the system covers the options for opening a call and enables the expediting and optimization of troubleshooting.

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